No where is the impact of collaboration tools bigger than that of working across company borders-i.e. between vendor and customer, where traditional methods of communication are extremely time consuming. So of course Wisci includes embedded messaging as a critical part of the platform. Services Procurement functionality is all about process efficiencies, and our collaboration tools are a key part of that. They have been designed with the following benefits in mind; clear communication, reporting and data exchange, time savings and cooperative decision making.